Case study · Ecommerce

Shopify Ecommerce Operations Automation, Inventory, and Mobile Warehouse Apps

A connected Shopify, order management, inventory, warehouse scanning, mobile field update, and shipping handoff system for custom ecommerce operations.

Long-term client work
BeforeAfterStoreOrdersInventoryWarehouseMobileShippingOperations buildstorefront, stock and warehouse on one system
Field
Ecommerce
Engagement
Multi-phase engagement
Delivery
Engineering + mobile + automation
At a glance

What the system does.

Connected

Shopify + inventory + mobile

Replaced

Spreadsheet-based operations

Mobile-first

Warehouse & field workflows

The engagement

What brought this engagement together.

MySpaCover sells custom ecommerce products where order accuracy depends on product dimensions, stock availability, warehouse location, fulfillment status, and shipping handoff. The business needed a connected operating system that could handle Shopify storefront workflows, custom product configuration, order management, inventory visibility, warehouse scanning, mobile field updates, customer communication, and shipping handoff without relying on scattered spreadsheets and one-by-one manual updates.

The challenge

What needed solving.

Before the platform work, the business relied heavily on manual and spreadsheet-based processes. Key challenges included one-by-one order and inventory updates, no automated way to handle complex custom dimensions, no centralized visibility into order statuses or warehouse stock, ad hoc customer communication, inventory spread across warehouses without bin-level tracking, no mobile tools for warehouse teams, and limited reporting for demand forecasting.

The approach

How we approached it.

Rather than patching disconnected tools, Zasya designed a complete operational system around the client's actual workflow. The goal was to connect the storefront, order management, inventory, warehouse scanning, mobile field operations, customer communication, and shipping handoff into one integrated platform.

The build

What we built.

  • Custom Shopify storefront
  • Product configurator
  • Smart dimension matching engine
  • Custom Shopify order management app
  • Agent workflow for flagged orders
  • Automated tracking ID generation
  • Bulk order status update tools
  • Automated customer email templates
  • Standalone inventory management platform
  • Multi-warehouse and bin-level inventory
  • Inbound shipment tracking
  • Production and demand forecasting
  • MySpaCover mobile app built in Flutter
  • TrackFlow mobile app built in Flutter
  • Trend Transport shipping handoff integration
Capabilities

System highlights.

The parts that are not obvious from the build list — what the system does, rather than what was delivered.

What the system does differently

Custom dimensions resolve to a product automatically, not order by order

Stock tracked to a bin, so a pick list names a location

Flagged orders route to an agent instead of stalling silently

Fulfillment hands off to the owner's own logistics company, system to system

Two Flutter apps put warehouse and field teams on the same records

Forecasting reads production and demand from the live inventory record

The outcome

What changed.

  • Replaced spreadsheet-based workflows with a connected ecommerce operations system
  • Made stock, orders and warehouse state answerable from one place
  • Reduced one-by-one manual updates
  • Created a mobile-first workflow for warehouse and field teams
  • Automated customer communication around order status
  • Built a scalable foundation for future ecommerce and logistics operations
More work

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