Solution · Growth

Lifecycle Email Automation for Revenue and Retention

Audit-led email strategy, lifecycle flows, segmentation, campaigns, retention, and reporting — full account ownership for brands who want the outcome owned.

Official Klaviyo Partner

Deliverability first. A perfect flow into a spam folder is not a flow.

OrdersBehaviourCatalogueLIFECYCLE ENGINEFlows fire on real stateRevenue per senddesigned, built and owned by one team
The problem

Why this matters now.

Email marketing automation fails for one of two reasons: the system is broken or the strategy is wrong. The system fails when deliverability degrades silently, the ESP is set up but not optimized, segmentation is flat, and tracking is broken. The strategy fails when campaigns are not aligned to sales intent, customer lifecycle, or product goals — they are just creative, sent on a calendar.

  • Email revenue flat or declining despite list growth over the past 6 months
  • Flows not updated in 6+ months and no one knows what they do
  • Deliverability issues — inbox rates declining or sender reputation flagged
  • Attribution is broken — email credit in GA4 does not match ESP revenue reports
What a flow actually looks like

One flow, start to finish.

The abandoned-cart flow rebuilt for Gojiberry. Every branch is a decision the system makes without anyone on your team touching it.

Trigger · Checkout started · no order placed
01Wait 1 hour02Order still not placed?03Email 1 — items still in your cart04Wait 22 hours05Split on cart value and past purchases06Email 2 — objection handling or incentive07Wait 2 days08Email 3 — final reminder, then exit to suppression
What we build

Specific deliverables.

  • Welcome, lead nurture, and post-purchase lifecycle flows
  • Behavioural trigger sequences based on site activity and purchase signals
  • Segmentation logic and suppression rules that keep lists healthy
  • Deliverability infrastructure including domain authentication and warm-up
  • Monthly campaign cadence, A/B testing, and performance reporting
Typical integrations

Connects with your stack.

  • Klaviyo (official partner)
  • Mailchimp, HubSpot, ActiveCampaign
  • Shopify, WooCommerce, BigCommerce
  • Google Analytics 4, Segment
  • Postmark, SendGrid (transactional)
Implementation roadmap

How an engagement unfolds.

Each phase has a defined deliverable. You can see working software weekly, not at the end.

PHASE / 01

Audit and diagnosis

Current flows, segmentation, deliverability health, attribution setup, and campaign performance — measured against benchmarks, not guesses.

PHASE / 02

Customer journey design

Lifecycle mapped from first touch to reactivation. Flow structure, trigger logic, and segment definitions designed before any build starts.

PHASE / 03

ESP setup and flow build

Flows built, tested with seed lists, and QA reviewed across email clients. Deliverability infrastructure configured and authenticated.

PHASE / 04

Campaign cadence and optimization

Monthly calendar, A/B test schedule, list management, and weekly reporting cadence established and handed over or managed ongoing.

Scope

What gets automated.

01

Welcome and first-purchase sequences

02

Abandoned cart and checkout recovery

03

Post-purchase, review request and UGC capture

04

Replenishment and reorder timing

05

Win-back and reactivation sequences

06

Back-in-stock and price-drop triggers

Services involved

The capability stack.

Solutions combine services. Here is what we typically bring to this engagement.

Selected work

Proof from the field.

Email AutomationVerified client work

Klaviyo Email Automation, Segmentation, and Lifecycle Revenue System

An audit-led Klaviyo rebuild focused on segmentation, list hygiene, lifecycle flows, targeted campaigns, email copy, and revenue visibility.

EcommerceLong-term client work

Custom Shopify Store Development, Subscription Logic, and Ecommerce Growth Systems

A long-term ecommerce platform engagement covering Shopify migration, subscriptions, fulfillment, Klaviyo event sync, order audit tools, and growth workflows.

Proof

The numbers from this work.

$14K+

Email revenue generated

45–55%

Open rates achieved

76%

Revenue from automated flows

Gojiberry · 2023–24 · verified client work

Watch it explained

Leveraging email marketing to convert.

A walkthrough of how we treat email as an owned revenue channel — segmentation, personalization and the automation behind it.

One minute — no slides, no pitch deck.

Email design work

Campaigns and flows we designed and shipped.

Real sends from live programmes — welcome series, launches, lookbooks, win-backs. Every one built to render in Outlook as well as it does here.

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Hover to pause, or scroll the row. Cropped to the top of each email — the part that decides whether the rest gets read.

Email and ecommerce systems we have built and run

  • The Beard Club
  • Trend Transport
  • Myspacover
  • LockedIn AI
  • 10X Health
  • Mavuno Harvest
Lifecycle Email — FAQ

Questions we hear every time.

Do you only design templates, or run the system end to end?
End to end — audit, deliverability, ESP setup, flows, segmentation, campaigns, attribution, and ongoing management.
Are you a Klaviyo partner?
Yes — official Klaviyo partner with certified specialists across setup, flow architecture, deliverability, and campaign management.
Can you optimize our existing account instead of rebuilding?
Often the faster path. We audit flows, segmentation, suppression logic, deliverability and attribution.
Do you run campaigns ongoing?
Yes, on a managed retainer — calendar, A/B testing, list management, weekly reporting.
What does deliverability mean and why does it matter?
It is the percentage of email that reaches the inbox. A 15% deliverability problem costs more than a 15% creative problem because it multiplies every other issue.

Start a conversation

Ready to improve your email revenue system?

Book a free 30-minute triage call. We’ll review your lifecycle flows, segmentation, campaigns, reporting, and current gaps.

Audit your email revenue system See relevant workFree triage call · No commitment · Practical next step
We run our own outreach on it

DialOnCloud — the campaign platform we built and use

We did not learn email marketing from a course. We built DialOnCloud, a multi-channel campaign platform with its own sending engine, a template library, and unified logs — and it is what our own agency outreach runs on. When we set up your lifecycle system, we are working from the inside of one we maintain.

  • Multi-channel campaigns across email, SMS, and calls
  • A deliverability-grade send path: suppression, rate limits, warm-up and automatic back-off
  • Shared template library for email, SMS, and call scripts
  • Unified logs and a real-time dashboard across all channels