Industry

Ecommerceengineering.

Ecommerce operations automation, email marketing, SEO, product feeds, inventory sync, and retention flows for DTC and marketplace operators.

Storefront, fulfillment and lifecycle as one system — because we build all three.

OrdersInventoryProduct feedsLifecycle emailOps reportingONE OPERATING LAYERbuilt and run by one senior team
In production

What the ecommerce work actually moved.

$14K+

Email revenue generated

From the audit-led Klaviyo lifecycle rebuild.

45–55%

Open rates achieved

After list hygiene, segmentation and deliverability repair.

Shopify + 3PL

Inventory and warehouse apps

Order, stock and fulfilment on one data model.

Both figures come from the Klaviyo case study below — nothing here is an industry average.

The thesis

What this industry runs into.

Growing ecommerce operations hit a ceiling that looks different at every scale but follows the same pattern: multi-channel complexity, manual ops that do not scale, inventory logic that breaks under real conditions, and email that stays a broadcast instead of becoming a lifecycle system. More headcount is not the answer — a purpose-built automation layer is.

What breaks first

The common pain points.

  • Inventory discrepancies discovered after stockouts rather than before
  • Order exceptions require manual intervention every morning before the team can start selling
  • No unified view of orders, returns, and revenue across Shopify, Amazon, and 3PL
  • Email is a broadcast calendar, not a lifecycle-driven retention and revenue engine
What we ship

Specific deliverables.

  • Order management automation across Shopify, WMS, and 3PL
  • Inventory sync preventing stockouts and oversells across all channels
  • Email lifecycle flows for acquisition, post-purchase, retention, and reactivation
  • Unified ops dashboards replacing fragmented per-platform reporting
  • Product feed pipelines for Google Merchant Center, Meta, and marketplaces
High-value automation

Workflows that pay for themselves.

The highest-value automations in this sector — ranked by operational impact.

01

Abandoned cart and checkout recovery sequences

02

Post-purchase review requests and UGC capture

03

Inventory threshold reorder triggers

04

Return-initiated exchange offer flows

05

Carrier exception detection and proactive customer notification

Focus areas

Where we go deep.

01

Ecommerce operations automation

02

Email marketing automation

03

Technical SEO

04

Inventory & feeds

05

Conversion optimization

Proof

Work in ecommerce.

GojiberryVerified client work

Klaviyo Email Automation, Segmentation, and Lifecycle Revenue System

An audit-led Klaviyo rebuild focused on segmentation, list hygiene, lifecycle flows, targeted campaigns, email copy, and revenue visibility.

MySpaCoverLong-term client work

Shopify Ecommerce Operations Automation, Inventory, and Mobile Warehouse Apps

A connected Shopify, order management, inventory, warehouse scanning, mobile field update, and shipping handoff system for custom ecommerce operations.

US importer · industrial and DIY durablesVerified client work

Importer Operations Platform for Inventory, Marketplace Sync, Fulfillment, and Dealer Ordering

A US importer of industrial and DIY durables running stores, marketplaces, a warehouse and a dealer network needed one operations platform instead of a stack that agreed with itself only when somebody checked.

Upwork client feedback
Did a great job designing and building our landing page. We'll ask for his services again.
Upwork client feedback
Email design

Lifecycle email we designed for ecommerce brands.

Live sends from D2C programmes we run — welcome series, launches, lookbooks and win-backs. The same work the teardown below checks your account against.

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Client feedback

What clients said afterwards.

Reviews left on the platforms the work was contracted through. Where a client asked to stay unnamed, we say so rather than inventing a name.

Long-term client feedback
Professional, communicative, and deeply committed to high-quality work. The team understood our requirements and translated our vision into a functional product.
Eugene, long-term ecommerce and logistics client
Upwork client feedback
Excellent communicator, receptive to feedback, and delivered a product that met all expectations.
Upwork client feedback
Upwork client feedback
Exceeded expectations with exceptional skills, a proactive approach, and excellent communication throughout.
Upwork client feedback
Upwork client feedback
Fantastic work — clean, logical code. Would recommend 5/5.
Upwork client feedback
Questions

Questions we hear every time.

What ecommerce platforms do you work with?
Shopify Plus, BigCommerce, WooCommerce, Magento 2, and headless custom stacks. The deepest experience is on Shopify Plus for DTC brands.
Can you improve site performance and Core Web Vitals?
Yes — performance engineering is part of our storefront work.
Do you work with marketplaces and B2B ecommerce?
Yes — Amazon seller systems, multi-channel marketplaces, and B2B ecommerce platforms as well as DTC.

Start a conversation

Find out which revenue-bearing flows you are actually running.

Flows get built once and never revisited, and revenue leaks between them. Nobody owns retention — it is whoever has time this week — so nothing tells you what share of revenue automation is really carrying. In three working days we map what you run against the revenue-bearing set, mark each one live, stale or never built, and hand you the three gaps worth closing first.

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